Terms of service

Who we are

Leadzura is provided by HMH LABZ LLP, Senate Space, W-32/117, Plot No. C-10, 2nd Floor, 3rd Avenue, Anna Nagar, Chennai, Tamil Nadu, India 600040 ("we", "us"). These terms are an agreement between us and the business that opens a Leadzura account ("customer", "you"). By creating an account or paying for a plan, you accept them on behalf of that business.

The service

Leadzura reads business cards into leads, provides digital and printed business cards, and helps teams follow up with the people they meet. The features in each plan are listed on the pricing page.

Accounts and seats

You are responsible for the people you invite, the roles you give them and for keeping sign-in details safe. Each active member uses one seat of your plan. Tell us promptly if you suspect someone has accessed your account without permission.

Plans and payment

Plans are billed monthly or yearly in advance, in the currency shown at checkout, plus applicable taxes (GST for customers in India). Payments are processed by Cashfree Payments or Stripe; we never see or store your full card details. By setting up a subscription you authorise us to charge the plan price each billing period until you cancel.

If a payment fails, your account stays fully usable for a 7-day grace period and then becomes read-only until the payment is made. Your data is never deleted because of a missed payment. Prepaid codes activate a plan for the term stated on the code. Printed cards are a separate one-time purchase.

We may change plan prices with at least 30 days’ notice by email; the new price applies from your next billing period after the notice ends.

Cancellations and refunds

You can cancel at any time from Billing. Your plan then runs to the end of the period you have paid for and is not renewed. Refunds follow the Refunds and cancellations policy.

Acceptable use

Collect contact details lawfully and only from people you meet in a business context, and follow the data protection and anti-spam laws that apply to you when you contact them. Do not upload unlawful or infringing content, try to access other customers’ data, probe or overload the service, or resell it without our written agreement.

Your data

You own the data you put into Leadzura and can export it at any time. You give us permission to process it only to provide and support the service, as described in the Data processing agreement and the Privacy policy. We do not sell your data or use it to train AI models.

Our service and content

We own Leadzura, its software and its design. You get a non-exclusive, non-transferable right to use it for your business while your account is active. Feedback you send us may be used to improve the service without obligation to you.

Availability and changes

We work to keep Leadzura available and secure, but we do not promise it will be uninterrupted or error-free. We may improve or change features; if a change materially reduces what your paid plan includes, we will tell you in advance and you may cancel.

Liability

The service is provided “as is” to the extent the law allows. Neither party is liable to the other for indirect or consequential loss, or for lost profits, revenue or business opportunities.

Our total liability for all claims arising from these terms or the service in any 12-month period is limited to the fees you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law, including for fraud.

You will compensate us for third-party claims that arise from data you collected or content you uploaded in breach of these terms or the law.

Suspension and ending the service

You can cancel your plan or delete your company at any time from the dashboard. We may suspend or close an account that seriously or repeatedly breaks these terms, with notice where reasonable. After deletion, your data is removed as described in the Privacy policy.

Changes to these terms

We may update these terms. For material changes we will give at least 30 days’ notice by email or in the app; continuing to use Leadzura after that means you accept the new terms.

Governing law

These terms are governed by the laws of India. The courts in Chennai, Tamil Nadu have exclusive jurisdiction, though either party may seek urgent relief in any competent court.

Contact

Questions about these terms: [email protected].